Description: Newsrooms have gotten better at listening to their communities — but what matters is what comes after: turning insight into a product or service. This is especially hard for small, resource-strapped newsrooms without a formal product team.
This workshop bridges the gap between listening and building, drawing on real work from grantee newsrooms. Participants leave with a practical process for moving from community insights to product decisions, experimentation frameworks, and measurement tips.
Speakers:
- Kim Bui, Consultant, Listening Post Collective
- P. Kim Bui is a news product and strategy consultant who helps newsrooms and their funders launch new projects, transform coverage models and build cultures where people can thrive. She runs Quen Media and is a 2023–24 John S. Knight Journalism Fellow at Stanford. She spent two decades in newsroom leadership — as a reporter, an editor who helped launch reported.ly and a leader who transformed crime coverage at the Arizona Republic. She researches and writes about empathy, power and news consumption and has spoken internationally on newsroom innovation, equity and culture.
- Bailey Hoskins-Orr, Senior Program Associate, Listening Post Collective
- Bailey Hoskins-Orr is a Senior Program Associate at the Listening Post Collective (LPC), a national nonprofit that partners with communities to develop the news and information solutions they need to thrive. Using LPC's Civic Media Playbook and Civic Information Index as a guide, she helps individuals and organizations map existing information gaps and opportunities, connect with trusted messengers, and conduct effective surveying and deep listening to better articulate community needs and chart a path forward to belonging and resilience. She is based in San Antonio, Texas.
